Frequently Asked Questions

How does someone apply for a hearing aid?

To apply, you must include all the paperwork outlined on page two of the application.

Who is eligible for a hearing aid?

Men, Women, and Children who make less than $36,000 have hearing aid-treatable moderate to profound hearing loss and no other financial means of purchasing hearing aids.

Why is there an Application Fee?

Help America Hear is a 501c3 not-for-profit organization; therefore, 100% of the application fees associated with the Help America Hear program are used to cover overhead expenses. HAH is a small grassroots organization and requires a small office staff to maintain daily operations and ensure that people like you continue to receive the help they need. We understand the value and importance of your hard-earned money and will be more than happy to discuss any questions or concerns you may have.

Is the application fee refundable?

If the applicant is denied, a percentage of the application fee will be returned based on the time spent processing the application.

How long does it take to get a hearing aid?

Depending on receipt of all pertinent documentation will determine how long the process takes. Once all paperwork is received, review/approval time is 2-3 weeks.
The entire application process, from start to finish, can take 2-6 months.

Upon being approved, how do we receive the hearing aids?

Each approved applicant is assigned to a Hearing Health Care Professional that agrees to work with the Help America Hear Program.

How long does it take to find a provider?

This can take from 2-6 months, depending on several factors.
Whether or not your original provider agrees to work with the program.
The time it takes for a provider to agree to fit our approved applicant and sends back their agreement. Finding a Hearing Health Care Professional who dispenses or is willing to dispense ReSound Hearing Aids.

What can I do to help expedite the process?

All applicants are asked to provide at least 3 zip codes to travel to. It is also advised that applicants assist by finding a professional willing to work with Help America Hear.

How does a Hearing Health Care Professional participate in the program?

The professional is made aware of the program by the applicant or is approached by a Help America Hear Team member.

What if there is nobody in my area?

We strive to find a provider as close to the applicant’s home. Applicants must be willing to travel up to a 50-mile radius of their hometown.

What types of hearing tests are required?

An Audiogram Exam includes binaural speech scores, air, bone masking, MCL, and UCL levels. (Have your examiner initial each item on the checklist included in the application to ensure all tests were completed). The applicant is responsible for the cost of the hearing test. Although many insurance companies do not cover hearing aids, several cover testing. If you have insurance coverage currently, call the number on the back of your insurance card.

What kind of hearing aids do you provide?

We provide new ReSound BTE (behind the ear) and RIC (receiver in canal) digital hearing aids.

If I have a hearing aid benefit, can I still apply?

If you have a hearing aid benefit, your application will be considered a Tier II application, and the fees will be higher than Tier I.

What if I can’t afford the application fee?

We suggest contacting your local religious entity, civic organization (such as Rotary, Lions, Kiwanis), and your local Elected Officials. Let one of these avenues know you are applying to Help America Hear for Hearing Aid assistance. It has been proven that when you ask for a “hand-up,” not a “hand-out,” you will have a better opportunity.

What is the Photo Release form?

Signing this form provides a means of approval by you to show the program's success.

What am I entitled to once I receive my hearing aids?

From your first visit, you will receive 3-5 visits or up to one year of service, depending on the individual Health Care Professional.

What additional costs can I expect beyond the application fee?

You may be charged for batteries, additional accessories, extended warranty (strongly recommended), or additional testing as deemed necessary by the hearing health care provider.